Please ensure that your contact information is entered correctly so that we can contact you in case of any inconvenience. We have 3 days return policy from the date of receiving the item. If you have any confusion please contact us before buying the product so that we can guide you about the right size. Please note that return postage will be paid by the buyer in case of return or exchange. Custom orders are non exchangeable and non refundable. If you are facing some issues or need any help please contact us and our customer service team will help you. If custom charges will be applicable it will be paid by the customer. Our dispatching time period is of 2 business days because the jacket is pre sale item. Our shipment takes up to 3-5 business days for domestic delivery and 6-10 business d.